Your voice AI can answer calls. VISTA makes them defensive
NOVA is a multi-module resilience gateway that unifies every financial and verification API your institution touches — KYC, credit bureaus, fraud detection, banking data — behind a single, always-on interface with built-in fallback, circuit breakers, and real-time health monitoring.
What it does and why it matters to your institution
Single integration point for all financial and verification services — KYC, credit bureau, banking data, fraud detection. One consistent interface across every vendor.
Intelligent routing to backup vendors the moment a primary fails. Seamless failover with zero customer impact — configurable primary, secondary, and tertiary chains per service.
Continuous availability, latency, and error-rate tracking per vendor. Automatic routing adjustments before issues become outages realtime
Isolates failing vendors before they cascade into system-wide outages. Configurable thresholds, automatic recovery attempts, and full event logging.
Maintains consistent vendor usage across multi-step workflows — critical for KYC and verification flows that require continuity across multiple API calls.
Centralised control over vendor selection, routing rules, and cost optimisation — without touching your core banking integrations.
Instant diagnostics. Automated recovery. Zero-touch resolution for your lending workflows.
User-related issues (93%)
Closing verification windows, incomplete entries, abandoning mid-flow — captured, categorised, and surfaced for UX optimisation, not engineering escalation.
Vendor failures (7%)
Server-side and vendor errors automatically resolved by the fallback system — zero customer impact, full audit trail maintained throughout.
Service health analytics
Hourly API status breakdowns, success rate trends, error pattern identification, and peak usage monitoring for proactive capacity planning.
Reactive failover
Automatic vendor switching with intelligent routing — requests redirected to healthy alternatives with configurable fallback priority chains, no manual intervention.
One agent. One system. Every agent connected.
NOVA
ORCHESTRATION
GREYCELLS
UNDERWRITING
VISTA
VOICE AI
AURA
COLLECTIONS
LUMA
MARKETING
MIND
MEMORY
Always-on APls.
Zero engineering firefights.
FyscalTech implements NOVA as the resilience foundation of your Lendix stack - mapping your existing vendor contracts and integrations before a single line of config changes.